Privacy policy

1. Who we are

Cape Town Community College (CTCC) is a community college based at 4th Floor, Anton Anreith Building, 12 Jetty Street, Cape Town, 8001. EMIS No. 0100000302. We are responsible for the personal information we collect about learners, parents or guardians, and website visitors.

2. Information we collect

We may collect personal information when you complete an enquiry form, register as a learner, phone or visit the college, or browse our website. This may include:

• Name, contact details and identity information
• Academic history, subjects and examination results
• Enrolment, attendance and correspondence records
• Information you choose to provide in messages or forms
• Basic website usage data such as pages visited (where analytics are used)

3. How we use your information

We use personal information to respond to enquiries, process registrations, provide education services, communicate with learners and guardians, assist with university and funding applications you request, and improve our services. We do not sell your personal information to third parties.

4. Sharing of information

We may share information with government departments, examination bodies, universities or funding institutions when required for registration, examinations or applications you request us to assist with. We may also share information with service providers who help us operate the college, or where required by law.

5. Data retention

We keep personal information only for as long as needed to provide services, meet legal and regulatory requirements, or resolve disputes. Enrolment and academic records may be retained for periods required by education authorities and examination bodies.

6. Data security

We take reasonable steps to protect personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure. Please contact us if you have concerns about how your information is handled.

7. Your choices and rights

You may request access to or correction of your personal information by contacting the college. For more detail on your rights under the Protection of Personal Information Act (POPIA), see our POPIA compliance page. Website use is also subject to our terms and conditions.

8. Contact us

For privacy-related questions, call 078 717 6348 or visit our contact page.