POPIA compliance

Our commitment

Cape Town Community College processes personal information lawfully, fairly and in a transparent manner. We collect only the information we need to provide education services, communicate with learners and parents or guardians, and meet our legal obligations. For general privacy practices, also see our privacy policy.

Lawful basis for processing

We process personal information where necessary to perform a contract (such as enrolment), comply with legal obligations (such as reporting to education authorities), protect legitimate interests of the college and learners, or with your consent where required.

Information we may collect

• Identity and contact details (name, ID number, address, phone, email)
• Academic records and examination results
• Enrolment, attendance and disciplinary records
• Information submitted through enquiry forms or correspondence
• Guardian or next-of-kin details where applicable

How we use personal information

Personal information is used to register learners, deliver programmes, assist with applications to universities and funding bodies, communicate with learners and guardians, and comply with requirements of the Department of Basic Education and other authorities.

Security safeguards

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. Access to records is limited to staff who need the information to perform their duties.

Retention of records

Personal information is retained only for as long as necessary for the purposes for which it was collected, or as required by law, regulation or examination bodies. When information is no longer needed, we take steps to delete or anonymise it where appropriate.

Your rights

Under POPIA you have the right to request access to your personal information, ask for correction of inaccurate information, object to processing in certain circumstances, and lodge a complaint with the Information Regulator. To exercise these rights, contact the college using the details on our contact page.

Information Officer

For POPIA-related enquiries, please contact Cape Town Community College at 078 717 6348 or visit us at 4th Floor, Anton Anreith Building, 12 Jetty Street, Cape Town, 8001. Complaints may also be directed to the Information Regulator.